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I had excellent service from CheapaPumps. My control box failed just before I went on leave and had to be replaced in a hurry otherwise all irrigation on the orchard would stop. I contacted Marion on the Saturday and a new control box arrived in Gladston QLD on Tuesday afternoon. The pump was installed in 2010 and we pump 500 litres daily and apart from the control box failure after 5 years of service no problems have been experienced. Pump is still going strong. I recoomend the product and service.